Trouble at work: where to ask (労働相談)
For you if: you have a problem with wages, hours, dismissal, or other work conditions.
- Call the Telephone Consultation Service for Foreign Workers. English: 0570-001-701.
- Evenings and weekends: call the free hotline. English: 0120-531-401.
- You can also visit a Consultation Counter on General Labor Matters (総合労働相談コーナー).
More details
Telephone Consultation Service for Foreign Workers (外国人労働者向け相談ダイヤル). Weekdays 10:00 to 15:00 (not 12:00 to 13:00). Days differ by language. There is a call charge.
- English 0570-001-701, Chinese 0570-001-702, Portuguese 0570-001-703, Tagalog 0570-001-705, Vietnamese 0570-001-706, Myanmar 0570-001-707, Nepali 0570-001-708, Korean 0570-001-709, Indonesian 0570-001-715
Working Conditions Consultation Hotline (労働条件相談ほっとライン). Free. Weekdays 17:00 to 22:00. Weekends and holidays 9:00 to 21:00. Days differ by language.
- English 0120-531-401, Chinese 0120-531-402, Portuguese 0120-531-403, Tagalog 0120-531-405, Vietnamese 0120-531-406, Myanmar 0120-531-407, Nepali 0120-531-408, Korean 0120-613-801, Indonesian 0120-613-803
Consultation Counters on General Labor Matters. They help visitors in 13 languages. Phone help is in Japanese only.
Hours and days can change. Check the official page before you call.
At the end, check at the counter. You can show this card.
窓口の方へ
仕事のことで相談したいです。
通訳はいますか。
This card says: “I want to talk about a problem at work. Do you have an interpreter?”
Official information
- Guidebook on Living and Working, 7th edition (English), Chapter 3 (p.36, p.41)Immigration Services Agency of Japan (出入国在留管理庁)www.moj.go.jp · Opens an English website
- Telephone consultation for foreign workers (外国人労働者向け相談ダイヤル)Ministry of Health, Labour and Welfare (厚生労働省)www.check-roudou.mhlw.go.jp · Opens a Japanese website
- Consultation Counters on General Labor Matters (総合労働相談コーナー)Ministry of Health, Labour and Welfare (厚生労働省)www.mhlw.go.jp · Opens a Japanese website